How can I automatically set the user status to remote by default if location is unknown? 

When FlexWhere cannot determine if a user is in the office (e.g., not connected to a docking station, haven’t booked a desk and unrecognised Wi-Fi), you can set the default behaviour to ‘Remote’ or leave it at ‘In office, location unknown’. 

Here’s how to do it:

1. Sign in to FlexWhere Control Centre;
2. Go to the ‘Settings’ menu;
3. Go to the tab ‘Organisation’;
4. Find ‘Status in case of uncertainty’ under the heading ‘Users’. 
5. Choose ‘Remote’.
6. Save the changes.