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How do I add new devices?

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Devices can be added in the Control Centre in three ways.

Here’s how it’s done:

  1. Sign into the Control Centre;
  2. On the menu on the left, click “device”;
  3. On the right side of the screen, click on the blue + and select “add device list”;
  4. In your files, select the list of devices to be added.
  5. Choose whether to add or replace the device list;
  6. Select ‘submit’

Note: The CSV file that you share must always have the format (“device_id”; “device_type”; “object_id”; “description”). The last two columns are optional in this file. The description column can contain a maximum of 255 characters.

Note: The “device_type” in the CSV file should currently be either ‘desktop’ or ‘laptop’.

Note: The “object_id” is the unique identifier of the workspot and/or meeting room in FlexWhere. You can find them in the Control Centre on the map.

Note: When a CSV file is read and the option “Replace the current list of devices with a new one” is checked, the new devices are added. Existing devices will be modified or removed.

  1. Sign in to the Control Centre;
  2. On the menu on the left, click “device”;
  3. Click the “+” at the top right and choose “add a device.
  4. In the screen that appears, specify what type of device you want to add and what name and description you wish to use;
  5. Click “Add a device” to add the device.

Tip: You can use the MAC address of a docking station, the name of a laptop, the name of a workspot or the name of a thin/fat client.

If your organisation has a CSV file with devices, you can upload it to the correct location with SFTP. If a CSV file is available at the SFTP location, it will be processed each day in your organisation’s FlexWhere environment.

The SFTP location can be provided by our support team.

Note: The CSV file you provide should always be in the format (“device_id”; “device_type”; “object_id”; “description”). A description is optional here.

Note: When a CSV file is imported, new devices are added. Existing devices may be modified.


Updated on 16-02-2024

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