In Flexwhere, you can cancel a group booking if you have the role of Admin, Manager or Desk planner. Canceling a group booking can be done through Flexwhere for Desktop and through the Web browser.
Follow these simple steps to use the “Group bookings” tab effectively:
- Navigate to the Users tab in the left menu.
- Click on the “Manage all bookings” option to open the pop-up.
- Inside the pop-up, you’ll find the new “Group bookings” tab. Click on it to see all group booking details in one place.
- Click on the booking(s), and you’ll have the option to add a note explaining why it is being cancelled.
- Confirm the changes with the “Cancel bookings” button.
- A success message will appear on your screen “Group booking(s) canceled successfully.” All invitees will also receive an automatic confirmation email.