What is the Control Centre? The Control Centre in Flexwhere is the place for you to manage your organisation.
Can the booking option be disabled? The possibility to book can be switched on and off in the Control Centre.
Which data from the Active Directory is given? The data displayed in Flexwhere is taken from the Active Directory.
How do I enable TOTP for my organisation? TOTP is a form of multi-factor authentication (MFA) that adds an extra layer to working securely with the Flexwhere app.
How do I request a report? In the Control Centre it is possible to request a report of the statistics.
What is the utilization per workstation? At the level of individual workplace, occupancy can be viewed.
How can I see the Real-time occupancy? The current occupancy can be viewed at the workplace and meeting room level.
How do I get to see statistics over a specific time period? The available statistics can be viewed in Flexwhere in different time periods.
Where can I find a printout for the cleaners? To help organisations maintain workplaces and meeting rooms clean and kept, Flexwhere can use a workspace.
How do I find my organisation’s URL? Each organisation's URL is shared with the Flexwhere admin(s) during the implementation process.
How do I change the description in the legend? The descriptions that appear in the legend can be modified.
How do I add a first aid and/or emergency role to a user? On the business cards you can choose whether you want to show the first aid and/or bhv role.
Can I add temporary guests? To add temporary guests, you must be the Flexwhere administrator within your organisation.
Why can’t I log into the Control Center? The Control Center is not accessible to every role in Flexwhere.
How do I change my password for the Control Centre? The password for the Control Centre can be changed after logging into the Control Centre.
What personal information is displayed? During the deployment process, the Flexwhere team discusses which fields are exported from the Active Directory to Flexwhere.
How do I log into the Control Center? A user can log into Control Center in the role of admin or manager.
Do I receive a notification for a certain occupancy rate? At a certain percentage of occupancy in your building you can be informed.
How do I change the details of my organisation? In Flexwhere, it is possible to change the details and settings of your organisation in the Control Centre. An administrator of Flexwhere within your organisation can do this.
How do I add users? In Flexwhere, users can be added by an administrator. The users are added in the Control Centre.
How can I add a floor? A floor is always added to a location. An administrator adds a floor through the Control Centre.
How do I change the details of a location? Changing the details of a location can be done by an administrator in the Control Centre.
How do I add a new location? The Flexwhere administrator can create a new location in the Control Centre.
What keyboard shortcuts can I use in the Control Centre? Keyboard shortcuts make it even faster in the Control Centre.
How do I customise the image of my location(s)? All locations within your Flexwhere environment have their own image.
How do I add my organisation’s logo? Within the Flexwhere environment of your organisation, the logo of your organisation can be displayed.
How do I add a Desk Planner? A role can be assigned by an administrator of Flexwhere within your organisation.
Can I enable or disable group bookings for my organisation? In Flexwhere you can turn on and off the possibility to make a group booking.
Where do I find the settings for reading out information? Flexwhere for Desktop can read multiple environments for information. Think of Citrix, VMware, UPN or RDP. This is adjustable.
How can I find a device in the building? Via the Control Centre, it is possible to find out the exact location of a device.
How does multifactor authentication work for the Control Centre in Flexwhere? MFA adds an extra layer of security to the login process. In addition to the e-mail address and password, the user also proves their right to access with a code.
How do I link the Meeting Room app? The Meeting Room app from Flexwhere can be linked to a meeting room in the organisation's environment.